What is documented
Axiom's docs describe it as a hybrid trading app and wallet that supports Solana, so a Solana wallet such as Phantom should connect. They do not list a Phantom connection error or its fix, so the steps below are general wallet checks, not Axiom-specific instructions.
Checks, in order
- Unlock Phantom. A locked wallet often shows no connection prompt.
- Reload the Axiom tab after unlocking, then click connect again.
- Open Phantom's connected sites list, disconnect Axiom, and connect again.
- Check the browser's extension settings and confirm Phantom has access to the site.
- Allow pop-ups for the site, because the approval window opens as a pop-up.
- Disable other wallet extensions that may compete for the connection.
- Update Phantom and the browser, or try another browser profile.
Never share your recovery phrase with anyone, including support. If it still fails, contact Axiom through its official channels with the exact error text.
See Axiom, Phantom and the trading terminals page.