Effective: 2025-11-19 | Last updated: 2025-11-19
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, share, and protect your information when you use our trading bots and platform.
| Category | Examples |
|---|---|
| Account Information | Wallet address, username, email address (optional) |
| Trading & Usage Data | Bot configurations, trade history, selected tools and features |
| Technical & Device Data | IP address, browser type, device information, timestamps, session data |
| Blockchain Data | Public on-chain transactions, wallet interactions, smart contract calls |
We only use your data to:
•Provide, operate, and improve the platform and trading bots
•Execute trades and process transactions
•Detect and prevent fraud, abuse, or security risks
•Offer customer support
•Comply with legal and regulatory requirements
We process your data based on:
•Performance of a contract (providing the service you requested)
•Legitimate interests (security, fraud prevention, platform improvement)
•Legal obligations
✓ We do not sell your personal data.
We only share data with:
•Service providers under strict confidentiality (hosting, analytics, monitoring, security)
•Blockchain networks (required to broadcast and execute transactions)
•Connected exchanges and APIs (to enable trading)
•Law enforcement or regulators when legally required or to protect our rights
All on-chain activity is public and permanent. Anyone can view transaction history linked to your wallet address. We cannot delete or modify blockchain records.
We protect your data with:
•End-to-end encryption where applicable
•Secure storage of API keys and secrets
•Strict access controls and continuous monitoring
⚠ You are solely responsible for keeping your private keys, seed phrases, and passwords secure.
Depending on your location, you may have the right to:
•Access your personal data
•Correct inaccurate data
•Request deletion of your account and data
•Object to or restrict certain processing
•Data portability
To exercise any right, contact us at dev@jumpbit.io.
We keep your data only as long as:
•Your account is active, or
•Required for legal, tax, or regulatory purposes
You can request account and data deletion at any time.
Our platform integrates with external exchanges, wallets, blockchain nodes, and analytics tools. Each has its own privacy policy that applies to their processing.
We may update this policy periodically. We will notify you of material changes via email or in-app notice. Continued use after changes means you accept the updated policy.
For privacy questions or to exercise your rights: